FAQ---------------------------------------------------------------------------------------------------------------------------------------------------------------------

1. How soon can we get a reply after we send you an inquiry?
On working days, we will reply within 12 hours after receiving the inquiry.

2.Can you make customized products?
Yes, we mainly make customized products. We will produce products according to the different requests from different customers.

3.Can you offer samples by free of charge?
We can offer normal color and thickness samples to you free of charge. But with freight cost collect. Customized sample can be sent out after you pay down payment before mass production.

4.What is your delivery time?

It depends on your ordered item and quantity. Normally, we can finish the bulk products within 25 days.

5.What is the payment terms?
We will confirm with customers the trade method, FOB, CIF, DDP or other terms during the period of quotation. For mass production, we usually request 30% advance payment, and balance against the bill of lading copy. Our main payment term is T/T. Of course.

6.Where are your goods mainly exported?
The company's international customers are distributed all over the world and are mainly exported to countries and regions such as Europe, America and so on.

7.How does your company ensure product quality?
A.Quality is priority! Every worker and QC keeps the QC from the very beginning to the very end:
B. All raw material we used are passed the strength test.
C. Skillful workers care every detail in sewing, printing, stitching, packing process;
D. Quality control department specially responsible for quality checking in each process.

8. What can I do if I get the goods with bad quality?
A.Take photos of the goods with problem
B.Keep the goods for us
C.Send all your feedback to our sales,our client service team will help you solve the problem together.If the problem cuased by us,we will send you replacement in next order.